Casino Madrid selects the Epic 950 for Ticket In, Ticket Out Operations

Casino Madrid, the largest and most prestigious casino in Spain is creating a stir in Europe with their modern, exciting and progressive casino hall.

The casino, which is over 20 years old and employs in the region of  1000 staff, has over 330 slot machines, 20 high level roulette tables, Black Jack tables and an exclusive Poker area which hosts a further 20 tables and a VIP lounge. With their date to roll out TITO just a few weeks away - Casino Madrid is showing the rest of Europe the path to success.

Eurocoin has been working very closely with Casino Madrid for the past year to support them in their project to install TITO throughout their casino floor. Mathias Reindl, Sales Manager for Eurocoin Espana commented “We are proud and delighted that Gran Casino Madrid has selected Epic 950 exclusively for its TITO operations. We worked very closely with the casino to provide technical advice and support through their entire product evaluation process. Epic 950 was the clear choice for the client”

Crucial to the decision was TransAct’s Gary Parkin who provided exceptional technical liaison skills, in terms of integration and support for manufacturers. Gary commented “With the full support and backing of the casino, we were able to complete all the testing and approvals required by the Spanish gaming authorities. It has been a long process but we have built an excellent relationship with the Gran Casino Madrid team and we are all happy with the outcome of our hard work”

Diana Cobaleda, slot manager for Casino Madrid, also commented on the new agreement with Eurocoin “ I am very happy to be working with Eurocoin, they have ironed out any technical issues and worked very closely with all our existing suppliers to ensure that as well as any integration issues, all legalities were perfectly sorted for us. In all they have made our decision to go TITO an easy one and we look forward to having a close relationship with them in the future”

Eurocoin are currently implementing their training programme for the Epic 950 across all the operator staff, in anticipation of the go-live date early in 2011